(803) 394-0209 / [email protected]

Privacy Policy

 

Effective Date: August 13, 2026
Last Updated: August 13, 2026

 

Wild Shield Wildlife Removal LLC (“Wild Shield,” “Wild Shield Wildlife Removal,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of individuals who visit our website, communicate with us, request information, or use our wildlife removal, repair, cleanup, exclusion, prevention, or related services.

 

This Privacy Policy explains how we collect, use, disclose, retain, and protect information obtained through wildshieldsc.com (the “Website”), our online forms, telephone and email communications, and other interactions with Wild Shield.

 

By accessing or using the Website, submitting information to us, or otherwise interacting with Wild Shield, you acknowledge the practices described in this Privacy Policy.

 

  1. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through:

  • The Wild Shield Wildlife Removal Website.
  • Website contact and service-request forms.
  • Requests for wildlife removal, repair, cleanup, exclusion, or prevention services.
  • Telephone calls, emails, text messages, and other communications with us.
  • Customer service interactions.
  • Website cookies and similar technologies.
  • Analytics and website-performance technologies.
  • Advertising and marketing technologies, where used.
  • Other online or offline interactions with Wild Shield where this Privacy Policy is referenced or applicable.

 

This Privacy Policy does not govern websites, applications, platforms, or services operated independently by third parties.

 

  1. Information You Provide to Us

We may collect personal information that you voluntarily provide when you contact us, request services, submit a Website form, communicate with us, or otherwise interact with Wild Shield.

 

Depending on the nature of your interaction, this information may include:

  • First and last name.
  • Email address.
  • Telephone number.
  • Service address or property location.
  • Mailing address.
  • Information about your home, business, rental property, or other property.
  • Details concerning a wildlife or pest issue.
  • Information concerning property damage.
  • Photographs or videos you voluntarily provide.
  • Preferred appointment or contact times.
  • Communications and correspondence with us.
  • Information included in a service request.
  • Any other information you voluntarily provide.

 

Please do not provide sensitive personal information that is unnecessary for us to respond to your inquiry or perform the requested service.

 

  1. Website Contact and Service Request Forms

Our Website may provide forms allowing visitors to request information or wildlife removal services.

When you submit a form, we may collect information such as your:

  • Name.
  • Phone number.
  • Email address.
  • Message or service request.
  • Property or service-location information, if requested.
  • Other information entered into the form.

 

We use this information primarily to respond to you, evaluate your service needs, schedule services, provide estimates or information, and communicate regarding your request.

 

Submitting a Website form does not necessarily create a contractual relationship between you and Wild Shield.

 

  1. Property and Service Information

Because Wild Shield provides wildlife removal, animal damage repair, cleanup, exclusion, and prevention services, customers may provide information concerning a residential, commercial, rental, or other property.

 

This information may include:

  • Property address.
  • Property type.
  • Areas of a building affected by wildlife.
  • Wildlife entry points.
  • Attic, crawlspace, roof, chimney, wall, or structural conditions.
  • Damage caused by animals.
  • Previous wildlife activity or treatment.
  • Photographs or videos of the property.
  • Information necessary to prepare an estimate or perform services.

 

We use this information to evaluate wildlife problems, recommend appropriate services, provide estimates, perform contracted work, document completed work, and maintain appropriate business records.

 

  1. Photographs and Videos

Wild Shield may receive or create photographs or videos in connection with an inquiry or service.

 

For example, a customer may send us photographs of an animal, animal damage, droppings, entry points, an attic, crawlspace, roof, or another affected area. Our technicians may also document conditions before, during, or after service where appropriate.

Such materials may be maintained as part of the relevant customer or service record.

 

We will not intentionally use identifiable customer photographs or property images for advertising or promotional purposes in a manner that identifies the customer without appropriate authorization where authorization is required.

 

  1. Information Collected Automatically

When you visit the Website, certain information may be collected automatically by our Website, hosting provider, analytics providers, security services, or other technologies.

 

This information may include:

  • Internet Protocol (IP) address.
  • Browser type.
  • Browser version.
  • Device type.
  • Operating system.
  • Approximate geographic location derived from IP address.
  • Internet service provider.
  • Referring website or URL.
  • Pages viewed.
  • Links clicked.
  • Date and time of visits.
  • Time spent on particular pages.
  • Website navigation patterns.
  • Device identifiers.
  • Cookie identifiers.
  • Website errors and performance information.

 

We may use this information to operate, secure, analyze, maintain, and improve the Website and our services.

 

  1. Cookies and Similar Technologies

The Website may use cookies, pixels, tags, scripts, local storage, and similar technologies.

 

A cookie is a small data file stored on a user’s browser or device. Cookies can perform functions such as remembering preferences, maintaining Website functionality, measuring Website traffic, improving performance, and supporting analytics or advertising.

 

Cookies used on the Website may include:

 

Strictly Necessary Cookies
These cookies are necessary for basic Website operation, security, form functionality, or other essential features.

 

Functional Cookies
These cookies may remember preferences or provide enhanced Website functionality.

 

Analytics and Performance Cookies
These cookies help us understand how visitors use the Website, which pages are visited, how visitors navigate the Website, and how the Website performs.

 

Advertising or Marketing Cookies
If advertising or remarketing technologies are used, these cookies or similar technologies may help measure advertising effectiveness or deliver advertising based on applicable settings and permissions.

 

The specific cookies and technologies operating on the Website may change as Website services and providers are updated.

 

  1. Cookie Consent Banner

Wild Shield uses or intends to use a cookie consent management mechanism on the Website to provide visitors with information and choices regarding non-essential cookies and similar technologies.

 

Depending on your location and the technologies active on the Website, the cookie banner may allow you to:

  • Accept cookies.
  • Reject certain non-essential cookies.
  • Select categories of cookies you wish to permit.
  • Modify your cookie preferences.
  • Withdraw previously provided consent.

 

Where consent is legally required, cookies or similar technologies requiring consent should not be activated until the appropriate consent has been obtained.

 

Strictly necessary cookies may remain active because they are required for basic Website operation, security, or functionality.

 

  1. Changing Your Cookie Preferences

 

Where available, you may change your cookie preferences through the Website’s cookie consent or preference-management tool.

 

You may also be able to control cookies through your web browser.

 

Depending on your browser, you may be able to:

  • Delete existing cookies.
  • Block future cookies.
  • Receive notifications when cookies are placed.
  • Restrict third-party cookies.
  • Limit tracking technologies.

 

Disabling certain cookies may cause portions of the Website to function differently or prevent certain features from operating correctly.

 

  1. Analytics Technologies

We may use website analytics technologies to understand how visitors interact with the Website.

 

Analytics services may collect information concerning Website traffic, visitor behavior, devices, browsers, referring sources, pages viewed, session duration, and other usage information.

 

We may use analytics information to:

  • Measure Website traffic.
  • Identify popular pages.
  • Understand how visitors find our Website.
  • Improve Website navigation.
  • Diagnose technical problems.
  • Evaluate Website performance.
  • Improve our marketing and communications.

 

Where required, analytics technologies will be subject to the choices provided through our cookie consent mechanism.

 

  1. Advertising and Remarketing Technologies

Wild Shield may use online advertising platforms or related technologies to promote its services.

 

Where implemented, these technologies may use cookies, pixels, device identifiers, or similar technologies to measure advertising performance, determine whether an advertisement resulted in a Website visit or inquiry, and, where legally permitted, support interest-based or remarketing advertising.

 

We do not represent that every advertising technology described in this Policy is currently active. This provision is intended to explain how information may be handled if such technologies are implemented.

 

Where legally required, advertising or marketing cookies will be subject to user consent or opt-out choices.

 

  1. How We Use Personal Information

Wild Shield may use personal information for legitimate business purposes, including to:

  • Respond to inquiries.
  • Evaluate wildlife problems.
  • Provide requested information.
  • Schedule appointments.
  • Prepare estimates or proposals.
  • Perform wildlife removal services.
  • Perform animal damage repair and restoration.
  • Perform cleanup and sanitation services.
  • Provide exclusion and wildlife-prevention services.
  • Communicate regarding scheduled or completed services.
  • Provide customer support.
  • Maintain customer and service records.
  • Process and document business transactions.
  • Administer warranties or service guarantees.
  • Improve our services.
  • Operate and improve the Website.
  • Protect the Website from fraud, abuse, or security threats.
  • Analyze Website usage.
  • Measure marketing effectiveness.
  • Comply with applicable laws.
  • Establish, exercise, or defend legal claims.

 

We may also use information for other purposes disclosed to you at the time the information is collected or with your consent.

 

  1. Communications With You

If you contact Wild Shield or request services, we may communicate with you by telephone, email, text message, or another method you provide or authorize.

 

Communications may concern:

  • Your inquiry.
  • Scheduling.
  • Appointment confirmations.
  • Service updates.
  • Estimates.
  • Property access.
  • Follow-up services.
  • Repair or exclusion work.
  • Billing or payment matters.
  • Warranty or guarantee issues.
  • Customer service.
  • Other matters reasonably related to your relationship with Wild Shield.

 

Providing a telephone number or email address in connection with a service request permits us to use that information to respond to and administer the request, subject to applicable law.

 

  1. Text Messages and Telephone Communications

If you provide Wild Shield with a telephone number, we may use that number to communicate with you regarding inquiries, appointments, estimates, service updates, customer support, and related transactional matters.

 

Consent to receive marketing text messages, where applicable, is not a condition of purchasing services.

 

Message and data rates may apply depending on your wireless provider.

 

You may request that we stop sending non-essential text communications by following applicable opt-out instructions or contacting us directly.

 

  1. Payment and Transaction Information

If you purchase services from Wild Shield, certain payment or transaction information may be collected in connection with the transaction.

 

Payments may be processed through third-party payment processors or financial institutions. Where a third-party processor handles payment information directly, Wild Shield may not receive or store your complete credit or debit card number.

 

Payment processors maintain their own privacy and security practices, and their handling of information is governed by their applicable terms and privacy policies.

 

Wild Shield may retain transaction records such as amounts paid, invoice information, payment status, and related accounting records as necessary for business, tax, warranty, dispute-resolution, and legal purposes.

 

  1. How We Share Information

Wild Shield does not sell personal information in the traditional sense of exchanging customer information for money.

 

We may disclose personal information when reasonably necessary to operate our business, provide services, maintain the Website, or comply with legal obligations.

 

Recipients may include:

  • Website hosting providers.
  • Website developers or administrators.
  • Email service providers.
  • Customer-management or business-management platforms.
  • Analytics providers.
  • Payment processors.
  • Accounting or bookkeeping providers.
  • Information technology providers.
  • Cloud storage providers.
  • Communications providers.
  • Advertising providers, where applicable.
  • Professional advisors.
  • Insurance providers.
  • Government authorities when legally required.
  • Other vendors necessary to provide requested services.

 

We expect service providers handling personal information on our behalf to use it only for appropriate business purposes and to maintain reasonable safeguards.

 

  1. Service Providers and Contractors

Wild Shield may rely on independent service providers, contractors, consultants, software companies, or other vendors to support our operations.

 

These providers may process information only to the extent reasonably necessary to perform services for Wild Shield or as otherwise permitted by law.

 

We do not authorize service providers to independently use customer personal information for unrelated purposes merely because they receive access to that information while providing services to us.

 

  1. Legal Disclosures

We may disclose personal information when we reasonably believe disclosure is necessary to:

  • Comply with applicable law.
  • Respond to a subpoena or court order.
  • Respond to lawful government requests.
  • Cooperate with law enforcement.
  • Protect the rights or property of Wild Shield.
  • Protect the safety of customers, employees, contractors, or others.
  • Investigate suspected fraud or unlawful activity.
  • Enforce agreements or policies.
  • Establish, exercise, or defend legal claims.

 

Where legally permitted, we may evaluate requests for information and object to requests we believe are improper, excessive, or unlawful.

 

  1. Business Transfers

If Wild Shield is involved in a merger, acquisition, sale of assets, financing transaction, reorganization, bankruptcy, change in ownership, or similar business transaction, personal information may be disclosed or transferred as part of that transaction.

 

Any successor entity may continue to use information in accordance with this Privacy Policy unless otherwise required by applicable law.

 

  1. Sale or Sharing of Personal Information

Wild Shield does not sell customer personal information for money as part of its ordinary business operations.

 

Certain privacy laws, however, may define the terms “sale,” “share,” or similar concepts more broadly than their ordinary meaning. For example, certain advertising or analytics technologies may potentially constitute sharing under some state privacy laws.

 

Where applicable law provides a right to opt out of such activities, Wild Shield will honor qualifying requests as required by law.

 

Visitors may also use our cookie preference tool to control applicable advertising or analytics technologies where those controls are available.

 

  1. Data Retention

Wild Shield retains personal information for only as long as reasonably necessary for the purposes for which it was collected and for legitimate business or legal purposes.

 

Retention periods may depend on:

  • The nature of the information.
  • The services provided.
  • Customer relationships.
  • Warranty or guarantee obligations.
  • Accounting requirements.
  • Tax requirements.
  • Insurance requirements.
  • Potential disputes.
  • Applicable statutes of limitation.
  • Legal and regulatory obligations.

 

Unlike our previous policy, we do not promise that all contact-form information will automatically be deleted after a fixed 12-month period because certain information may legitimately need to be retained longer.

 

When information is no longer reasonably required, we may delete, anonymize, aggregate, or securely dispose of it in accordance with our practices and applicable law.

 

  1. Data Security

Wild Shield uses reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, alteration, disclosure, loss, or destruction.

 

These measures may include:

  • HTTPS/SSL encryption for Website communications.
  • Access controls.
  • Password protection.
  • Website security measures.
  • Software updates.
  • Hosting security.
  • Restricted access to customer information.
  • Security monitoring and related safeguards.

 

However, no website, network, database, transmission method, or electronic storage system can be guaranteed to be completely secure.

 

Accordingly, Wild Shield cannot guarantee the absolute security of information transmitted to or stored by us.

 

  1. Data Breach Response

If Wild Shield becomes aware of a security incident involving personal information, we may investigate the incident and take reasonable steps to contain, mitigate, and remediate it.

 

Where notification is required by applicable law, Wild Shield will provide notifications to affected individuals, government agencies, regulators, or other parties as required.

 

  1. Your Privacy Choices

Depending on your relationship with Wild Shield and applicable law, you may have choices concerning how your information is collected or used.

 

You may be able to:

  • Request access to certain personal information.
  • Request correction of inaccurate information.
  • Request deletion of certain information.
  • Withdraw consent where processing depends on consent.
  • Change cookie preferences.
  • Opt out of certain marketing communications.
  • Request information about certain disclosures.
  • Exercise other rights provided under applicable privacy laws.

 

These rights are not absolute and may be subject to legal exceptions.

 

  1. U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state law.

 

Depending on the law and whether it applies to Wild Shield, these rights may include the right to:

  • Confirm whether personal information is being processed.
  • Access personal information.
  • Correct inaccuracies.
  • Request deletion.
  • Obtain a portable copy of certain information.
  • Opt out of certain sales of personal information.
  • Opt out of certain sharing for targeted advertising.
  • Limit certain uses of sensitive personal information.
  • Appeal a decision concerning a privacy request.

 

Not every state privacy law applies to every business. Wild Shield will honor privacy rights to the extent required by laws applicable to Wild Shield and the requesting individual.

 

  1. South Carolina Residents

Wild Shield is a South Carolina business serving customers throughout the Midlands of South Carolina.

 

South Carolina residents may contact us regarding questions or concerns about personal information maintained by Wild Shield.

 

We will process legally valid privacy requests in accordance with privacy, consumer-protection, data-security, breach-notification, and other laws applicable to Wild Shield.

 

Nothing in this Privacy Policy is intended to restrict rights that cannot legally be waived or limited under applicable South Carolina or federal law.

 

  1. California and Other State-Specific Rights

Although Wild Shield primarily operates in South Carolina, individuals residing in California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, Virginia, or other jurisdictions with comprehensive privacy laws may have additional rights if the applicable law applies to Wild Shield.

 

The existence of this section does not constitute a representation that Wild Shield meets the applicability thresholds of every state privacy statute.

 

Where a state privacy statute applies, Wild Shield will provide and honor the rights required by that law.

 

  1. Global Privacy Control and Do Not Track

Some browsers and browser extensions provide privacy signals such as Global Privacy Control (“GPC”) or “Do Not Track” (“DNT”).

 

Where applicable law requires recognition of a legally valid browser-based opt-out preference signal, Wild Shield will endeavor to process that signal as required.

 

Because there is not a single universally applicable standard governing all DNT signals, the Website may not respond to every DNT mechanism.

 

You may also use the Website’s cookie consent or preference tool to manage applicable cookie choices directly.

 

  1. Children’s Privacy

Wild Shield’s Website and wildlife removal services are intended for adults seeking services for homes, businesses, rental properties, or other locations.

 

The Website is not directed toward children under the age of 13, and we do not knowingly collect personal information online from children under 13 in violation of applicable law.

 

If we learn that personal information from a child under 13 has been collected improperly, we will take reasonable steps to delete it.

 

A parent or legal guardian who believes a child has provided personal information to Wild Shield may contact us to request review or deletion.

 

  1. Sensitive Personal Information

Wild Shield does not intentionally request sensitive personal information through its general Website forms unless such information is reasonably necessary for a specific transaction or legally permitted purpose.

 

Please do not submit unnecessary information such as:

  • Social Security numbers.
  • Driver’s license numbers.
  • Passport numbers.
  • Financial account passwords.
  • Account login credentials.
  • Medical records.
  • Biometric identifiers.
  • Other highly sensitive information.

 

If sensitive information is required for a legitimate business or legal purpose, we will handle it in accordance with applicable law.

 

  1. Third-Party Websites and Services

The Website may contain links to websites, social media platforms, payment services, maps, embedded content, or other services operated by third parties.

 

When you leave our Website or interact directly with a third-party service, that third party may collect information according to its own privacy practices.

 

Wild Shield does not control and is not responsible for the privacy, security, content, or data practices of independent third parties.

 

We encourage you to review the privacy policies of third-party services before providing personal information to them.

 

  1. Social Media and Public Content

Wild Shield may maintain profiles or pages on third-party social media platforms.

 

If you communicate with us through social media, the platform may collect or process information according to its own privacy policy.

 

Information you post publicly—including reviews, comments, photographs, or other content—may be visible to other users and should not be considered private.

 

Your use of a social media platform is governed by your relationship with that platform as well as any applicable terms and privacy policies maintained by the platform.

 

  1. Email Security and Electronic Communications

Email, text messaging, and other electronic communications may not always be completely secure.

 

You should avoid transmitting highly sensitive information through ordinary email, Website forms, or text messages unless specifically requested and an appropriate method has been provided.

 

Wild Shield is not responsible for security failures caused by circumstances outside its reasonable control, including compromises of a user’s email account, device, network, or telecommunications provider.

 

  1. International Visitors

Wild Shield is located in the United States and primarily provides wildlife removal and related services in South Carolina.

 

If you access the Website from outside the United States, information you provide may be transferred to, stored in, or processed in the United States.

 

Data-protection laws in the United States may differ from those in your country of residence.

 

By interacting with the Website, you acknowledge that information may be processed in the United States subject to applicable law.

 

  1. Changes to This Privacy Policy

Wild Shield may update this Privacy Policy periodically to reflect:

  • Changes to the Website.
  • New services or features.
  • Changes in our business practices.
  • Changes to cookies or analytics technologies.
  • Changes to vendors or service providers.
  • Changes in applicable privacy laws.
  • Security or operational developments.

 

When material changes are made, we will update the “Last Updated” date displayed at the beginning of this Privacy Policy.

 

Where legally required, we may provide additional notice or request renewed consent.

 

We encourage visitors to review this Privacy Policy periodically.

 

  1. Contact Wild Shield Wildlife Removal

If you have questions, concerns, or requests regarding this Privacy Policy or Wild Shield’s handling of personal information, please contact:

Wild Shield Wildlife Removal LLC

Phone: (803) 394-0209
Email: [email protected]
Website: wildshieldsc.com

 

Wild Shield Wildlife Removal LLC reserves all rights permitted under applicable law. Nothing in this Privacy Policy is intended to create contractual rights beyond those required by applicable law or to waive any rights or defenses available to Wild Shield Wildlife Removal LLC.