(803) 394-0209 / [email protected]

Privacy Policy

 

Effective Date: 04/14/2025

Wild Shield Wildlife Removal LLC (“Wild Shield,” “we,” “our,” or “us”) is committed to protecting the privacy and security of the personal information provided by users of our website, https://wildshieldsc.com (the “Website”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information, particularly as it relates to the contact form located on our Website.

 

1. Information We Collect

We collect two types of information from visitors to our Website:

 

A. Information You Voluntarily Provide

When you use the contact form on our Website, we collect the following personal information:

  • Full Name – to personalize our communication with you.
  • Phone Number – to follow up on your inquiry and provide direct assistance as needed.
  • Email Address – to respond to your message or send important updates related to your inquiry.
  • Message Content – to understand the nature of your request and respond accordingly.

This information is collected solely for the purpose of addressing your inquiry, providing customer support, and improving our services.

 

B. Automatically Collected Information

When you browse our Website, certain technical data is collected automatically through cookies, server logs, and analytics tools. This includes:

  • IP Address
  • Browser Type and Version
  • Operating System
  • Pages Visited
  • Date and Time of Access
  • Referring Website or Search Engine

This information is used to help us understand user behavior, detect performance issues, and improve website functionality. It does not directly identify individual users and is used only in aggregate or anonymized form.

 

2. How We Use Your Information

We use the information collected through our contact form for the following purposes:

  • To respond to your questions, service requests, or comments.
  • To contact you regarding your inquiry via email or phone.
  • To provide wildlife removal consultation and support tailored to your needs.
  • To improve our communication, customer service, and business practices.
  • To maintain internal records of inquiries for training and quality assurance purposes.

We do not sell, rent, or lease your personal information to third parties for marketing purposes.

 

3. Information Sharing and Disclosure

We may share your information only in the following limited circumstances:

  • Service Providers: We may engage third-party vendors (e.g., email hosting or CRM platforms) to assist us in responding to your inquiries. These vendors are contractually obligated to maintain the confidentiality of your information and use it only for the purpose of providing services to Wild Shield.
  • Legal Requirements: We may disclose your personal information if required to do so by law, subpoena, court order, or legal process, or if we believe such disclosure is necessary to protect our rights, investigate fraud, or respond to a government request.

 

4. Data Security

We take reasonable administrative, technical, and physical measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. This includes using SSL (Secure Socket Layer) technology to encrypt information transmitted via our contact form.

Despite these measures, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal data, we cannot guarantee its absolute security.

 

5. Your Rights and Choices

You have the right to:

  • Request a copy of the personal information we have collected about you.
  • Request that we update, correct, or delete your information.
  • Withdraw your consent to our use of your personal information at any time, subject to legal or contractual obligations.

To exercise any of these rights, please contact us at:
Email: [email protected]
Phone: (803) 394-0209

 

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with legal obligations, resolve disputes, and enforce agreements. Information provided via our contact form may be stored securely for up to 12 months unless you request its earlier deletion.

 

7. Third-Party Links

Our Website may contain links to third-party websites. This Privacy Policy does not apply to those external sites, and we are not responsible for their content, privacy practices, or terms of use. We encourage you to review the privacy policies of those websites before providing them with any personal information.

 

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that personal information from a child has been collected without parental consent, we will take steps to remove that information promptly.

 

9. Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be posted on this page with an updated effective date. We encourage you to periodically review this policy to stay informed about how we are protecting your information.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Wild Shield Wildlife Removal LLC
[email protected]
(803) 394-0209
https://wildshieldsc.com